Benefits:
- 401(k) matching
- Dental insurance
- Employee discounts
- Health insurance
- Paid time off
- Vision insurance
New Patient Scheduler (Bilingual English & Spanish) – FYZICAL & Southwest Sport and Spine Center, Inc.
Location: Las Cruces, NM
About Us: FYZICAL & Southwest Sport and Spine Center, Inc. is a dynamic and growing physical therapy organization committed to improving people’s lives. Join our team and make a positive impact!
Role Overview: The New Patient Scheduler is patient-centered who possesses a concierge approach. Our ideal candidate will embody warmth, friendliness, and engagement while maintaining professionalism, respect, and courtesy
Required: Bilingual. Read, write, & speak Spanish.
Responsibilities:
Role Overview: The New Patient Scheduler is patient-centered who possesses a concierge approach. Our ideal candidate will embody warmth, friendliness, and engagement while maintaining professionalism, respect, and courtesy
Required: Bilingual. Read, write, & speak Spanish.
Responsibilities:
- Schedule new patients for initial evaluations in physical therapy.
- Answer multiple phone lines and provide exceptional customer service.
- Schedule incoming patient referrals.
- Maintain and update information on providers’ schedules.
- Ensure accuracy of patient data entered in the EMR system.
- Assist with Check-in/Check-out duties as needed.
Requirements:
- Bilingual. Read, write, & speak Spanish.
- High school diploma or equivalent.
- Minimum of 2 years’ experience in an outpatient medical office setting.
- Professionalism and exceptional phone etiquette.
- Ability to handle a heavy phone call volume.
- Computer proficiency (Word, Excel, and Outlook).
- Previous experience with EMR systems.
- Familiarity with insurance verification and eligibility.
- Strong critical thinking skills for cross-referencing provider schedules.
Other Qualifications:
- Proficient multitasking abilities.
- Accurate scheduling of patient appointments.
Why Join Us?
- Be part of a positive and supportive team.
- Contribute to changing lives for the better.
- Opportunity for growth and development.
If you’re a detail-oriented, compassionate, and organized professional, we’d love to hear from you!
Southwest Sport and Spine Center, Inc.
Join Our Team
What’s it like to be a part of the FYZICAL Therapy & Balance CentersⓇ team? Game Changing! The opportunities are boundless! We are seeking individuals who want to come to work every day excited about the challenge of pushing themselves and their clients beyond expectations, beyond ‘good enough’. We’re a high energy team. We treat clients with dignity and empathy, and we work hard to improve lives through physical therapy, occupational therapy and athletic training. Our people are our greatest asset – we hire individuals who are professional and enthusiastically embrace advances in research, technology, science and health care. In exchange, our teams enjoy a superb working environment, as well as unique and exciting possibilities for personal and professional growth. If you want to be the best at what you do and be rewarded for it, you have found the right place.
Our History
Southwest Sport & Spine Center, Inc. was established in May 2000 by Denise and John Campbell. We specialize in comprehensive, non-invasive health care services tailored to match the needs of our community. We are challenged by patients that need more than what traditional health care offers. We are driven by teamwork and improving the lives of our patients and staff.
Put The Patient First is our business mantra, so we seek advanced education and technology to provide top tier services. We feel that every patient is unique and it is important to treat the whole person. Today, we are a cutting-edge and research-based company. We focus on patient-centered care to provide powerful health care you control. We are proud to offer a comprehensive approach and invite you to learn more about us at www.swsportandspine.com.
Company Website: www.fyzical.com
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